Returns & Exchanges Policy
At Salam Occasions, we want you to be completely satisfied with your purchase. If you are not entirely happy, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Ensure the items are in their original, unused condition with all tags attached, and place them securely in the original packaging.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once we receive and inspect your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing